IshaAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ishaai.in (the "Site"). Please read this policy carefully.
1. Information We Collect
Information you provide directly:
- Name and email address (when you create an account)
- Password (stored as a bcrypt hash — we never store plaintext passwords)
- Target exam and preferred language preferences
- Messages sent through our contact form
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited and time spent on each page
- Referring URLs
- Device type (mobile, desktop, tablet)
2. How We Use Your Information
- To create and manage your account
- To provide exam preparation features (questions, current affairs, blog)
- To process subscription payments via Razorpay
- To send important account-related emails (no marketing spam)
- To improve our content and user experience
- To display relevant advertisements via Google AdSense
- To comply with legal obligations
3. Google AdSense & Third-Party Advertising
IshaAI uses Google AdSense to display advertisements. Google AdSense uses cookies to serve ads based on your prior visits to our Site and other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.
Third-party vendors, including Google, use cookies to serve ads based on your prior visits. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our Site and/or other sites on the Internet.
4. Cookies
We use cookies for the following purposes:
- Authentication: To keep you signed in securely (NextAuth session cookie)
- Preferences: To remember your language choice (EN/AS) and bookmarks
- Analytics: To understand how users interact with our content
- Advertising: Google AdSense cookies for relevant ad targeting
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
5. Data Sharing
We do not sell your personal information. We share data only with:
- Razorpay — for processing subscription payments
- Google — for AdSense advertising and analytics
- MongoDB Atlas — for database hosting (data stored in India)
- Law enforcement, when required by law
6. Data Security
We implement appropriate technical and organizational measures including bcrypt password hashing, HTTPS encryption, and JWT-based authentication. However, no internet transmission is 100% secure. We cannot guarantee absolute security.
7. Your Rights
- Access: Request a copy of data we hold about you
- Correction: Update inaccurate personal information via account settings
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a machine-readable format
To exercise these rights, contact us at privacy@ishaai.in.
8. Children's Privacy
IshaAI is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of significant changes via email. Continued use of the Site after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries: privacy@ishaai.in
IshaAI, Guwahati, Assam, India — 781001